Privacy Policy
Welcome to Citrus Studio, located in South Delhi, Okhla Phase – II. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and any other details you provide when you book our services, sign up for our newsletter, or contact us.
- Usage Data: We collect information on how you interact with our website, including your IP address, browser type, operating system, and the pages you visit.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To process your bookings, manage your studio rental, and provide customer support.
- Communication: To send you updates, newsletters, and promotional offers. You can opt out of these communications at any time.
- Improvement of Services: To analyze website traffic and user behavior to improve our website and services.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors and IT service providers. These vendors are obligated to protect your information and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
4. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Withdrawal of Consent: If you have given consent for us to process your information, you can withdraw it at any time.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Citrus Studio
E – 48/3, 2nd Floor (Press 3 in the Lift), Okhla Industrial Estate – Phase 2, New Delhi – 110020
E-mail: [email protected]
Phone: +91-7429297474